15-16 November 2017

The Royal Pacific Hotel & Towers, Kowloon, Hong Kong


Learn from local and global knowledge management expertise

Eric Chan
, Chairman
Knowledge Management Development Centre

Lr. Eric Chan BSc (Eng.), MBA, MCIM, FIET, Chartered Marketer and Chartered Engineer (C.Eng)

Eric Chan is currently Head of Products & Services, Hutchison Global Communications. He oversees HGC Product Innovation and manages the whole portfolio of Products from Telecom to Cloud and Managed Services. Mr Chan is a veteran in the telecommunications industry with over 25 years of experience in ICT, Marketing, Product, Business Development & Management Consultancy. Mr Chan has been instrumental in many telecom services development in HK and has masterminded a wide range of strategic projects. Before joining Hutchison Telecom, Mr Chan held various senior positions in local and global telecommunication companies. Mr Chan also serves on many Industry & University Advisory Boards, Professional Bodies (Chairman of KMDC) and Charitable Organizations. The Knowledge Management Development Centre (KMDC) is a charitable organization set up in 2004 by a group of committed Knowledge Management practitioners from various industries and government. The founders of KMDC are also former executive members of the first KM interest group (CoP) in Hong Kong, the 'Knowledge Management Development Community'. The KMDC aims to promote the awareness and advance the practice of Knowledge Management in Hong Kong. Mr Chan currently sits on a number of international KM professional boards and regularly acts as judging panel for international KM awards.


Rudolf D'Souza, Founder and CEO
In-Kno-Win Consulting

Rudolf D’Souza is the founder of In-Kno-Win Consulting, a Consulting and Solutions Company specializing in Innovation, Knowledge Management and Decision Frameworks, based in Mumbai, India. He is acknowledged as the worldwide pioneer who introduced Gamification to the field of Knowledge Management. He is the leading expert and thought leader in strategic knowledge management and innovation in the country.

Rudolf firmly believes that the success of any intervention lies in delivering Business Results. This philosophy was cultivated when he was the Head- KM for a decade at Asia’s Largest Direct Sales Company. He created path breaking programs to engage the 8000+ employees working in over 200 offices that resulted in Business Growth, Customer Satisfaction and Employee Engagement. The success was reflected in the company being recognized among the Top 5 ‘Best Places to Work’, and Asia and India Most Admired Knowledge Enterprise (MAKE Award). The KM Practices are now a Case Study at the Indian Institute of Management.Rudolf is a speaker, session chair, workshop leader and co-chairs a number of National and International Conferences, among them the KM Asia conference at Singapore.He has written articles on KM, Gamification and Innovation that has been published in leading KM Journals worldwide. He is a visiting faculty at a number of educational institutes and conducts an elective paper on KM at one of the leading Business Schools in the country. Rudolf is a Member of the KM Council of the Confederation of Indian Industry. He was the co-chair of the CSR Committee of the Bombay Chambers of Commerce. He has been felicitated by the Observer research Foundation for his contribution to ‘Mumbai Vision 2015’.

He has recently been recognized as ‘Among the Top 50 Knowledge Management Professionals’ at the World HR Congress.


Eric Hunter, Director of Knowledge, Technology & Innovation Strategies
Bradford & Barthel LLP

Eric Hunter is the Director of Knowledge, Technology & Innovation Strategies at Bradford & Barthel, LLP and Executive Director of Spherical Models, LLC. Eric is integrating a social media, knowledge, big data and predictive collaboration environment within the firm and is constantly looking to leverage innovation solutions to enhance client service interaction while driving business optimization solutions internally. Eric leads the Spherical Models team focusing on spherical business models through innovations in big data, process innovation, strategic pricing, predictive analytics, social and collaborative cloud solutions. Eric speaks and writes on competitive strategy, evolving business models, big data, process innovation, strategic pricing, predictive analytics and collaborative cloud solutions globally and is the recipient of The Global KM Congress’ 2015 ‘Global Knowledge Leadership Award’ and ILTA’s 2010 ‘Knowledge Management Champion’ Distinguished Peer and ILTA’s 2010 ‘Innovative Member’ awards. Eric is on the editorial board for Managing Partner, and has recently published a book: The Sherlock Syndrome, Strategic Success through Big Data and the Darwinian Disruption with ARK Group. Follow Eric on Twitter @thelihunter.


Paul Corney, Managing Partner
Knowledge et al

Paul J Corney is a well-known figure in the KM world, a prominent speaker and Masterclass leader. One of the first ‘Knowledge Managers’ in the City of London in the mid 90’s, he has since advised global businesses on the creation and implementation of Knowledge Management programs. Paul is also a member of the British Standards Institute Committee that is helping to create an international (ISO) standard for Knowledge Management. He is co-author of Navigating the Minefield: A Practical KM Companion published last month by American Society for Quality and a contributor to ARK Group's Making Knowledge Management Work in Your Organisation. He blogs at www.knowledgeetal.com and publishes in Business Information Review.


Deepak Gaikwad, Deputy General Manager – QMS and KM
AFCONS InfrastructureIndia

Mr. Deepak Gaikwad is a core Infrastructure Professional with a long project experience of over 25 years in the construction segments, namely: River Bridges, Marine Jetties, Wharfs, and Tunneling etc. Deepak is instrumental in setting up quality management systems and secured ISO 9001 and various other international credentials such as OHSAS 18001 & ISO 14001. Along with civil engineering qualification; Deepak holds a graduate Diploma in Management Studies from NICMAR, Pune. He is also an IRCA Certified QMS Lead Auditor from SGS International, Mumbai. Deepak is currently working with AFCONS Infrastructure Limited, a part of Shapoorji Pallonji Group, as Deputy General Manager and Heads – KM & QMS. He is also designated as ‘KM Team Leader’ for the organization and was responsible for bringing up knowledge management culture in the organization and achieving Global, Asia and India MAKE Awards. 


Dr Alex Chu, Head of College
CCC Heep Woh College

Profile to be updated


Aw Siew Hoong, Community of Practice Advisor
Shell Projects and Technology

Siew Hoong Aw is the KM Advisor for Professional Communities in Shell’s Project and Technology organisation. Prior to joining Shell 12 years ago, Siew Hoong spent 10 years with an international consultancy focusing on change management and learning and development for the energy industry. 
In his spare time Siew Hoong enjoys spending time with his family and staying fit.


Mariette Peters-Goh, Advocate & Solicitor
High Court of Malaya

Profile to be updated



Les Hales, Managing Partner, CIO Connect; President, Hong Kong Knowledge Management Society; Chair, British Chamber of Commerce Innovation and Technology Committee

Profile to be updated


Vincent Ribière, Managing Director
Institute for Knowledge and Innovation Southeast Asia

Vincent is an enthusiastic and creative International consultant and professor with a passion for helping organizations solving their organizational knowledge and innovation management issues. Founder of the Institute for Knowledge and Innovation Southeast Asia (IKI-SEA), of the Asian Symposium of Creativity and Innovation Management (ISPIM), of the KM Global Network and of the Creative Mornings chapter of Bangkok, as well as various innovative academic programs, he has a strong entrepreneurial spirit and he enjoys sharing his knowledge and experiences. Vincent delivers keynote speeches and workshops at various International Professional and Academic conferences and he is the author of more than 80 publications.


Xin Li, KM Practitioner

Profile to be updated


Dr Ricky Tsui, Director of R&D East Asia Arup University Leader

Profile to be updated


Olivier Serrat, author, speaker, consultant, researcher
The Chicago School of Professional Psychology

Olivier Serrat is a doctoral student at The Chicago School of Professional Psychology, working on organizational leadership and exploring the topic of "Leading Organizations in the Future". At the Asian Development Bank, he headed the Knowledge Management Center from 2008-2012. He is a staunch advocate of learning. He is the author of Knowledge Solutions: Tools, Methods, and Approaches to Drive Organizational Performance (Springer, 2017) and Learning in Development (ADB, 2010). He has written numerous other publications and developed multiple initiatives to prime and energize organization, people, knowledge, and technology for learning. His specialties include environmental management, evaluation, knowledge management, strategic planning, project design, project implementation, and public relations. Olivier obtained an undergraduate degree in economics from the University of Kent and a master's degree in agricultural economics from the University of London.

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