#KMAsia17

15-16 November 2017

The Royal Pacific Hotel & Towers, Kowloon, Hong Kong

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Agenda

Day 1

09.00 Registration and refreshments

09.30 Opening remarks from the Chair

Eric Chan, Chair, Knowledge Management Development Centre

09:45 Opening interactive session

  • Establishing aims and objectives

Rudolf D'Souza, Founder and CEOIn-Kno-Win Consulting

 

KM AND INNOVATION: A SYMBIOTIC RELATIONSHIP
10:00 AI, augmented/virtual realities and new behavioural horizons

Prepare and adapt for an evolving KM environment using AI and technology

  • Emerging behavioural patterns and how we are integrating them
  • Exploring the virtual and real reality evolutions
  • The evolution of the brain and leveraging our growing knowledge
  • Driving evolution in human behaviour in real steps and in real time

Eric HunterDirector of Knowledge, Innovation & Technology Strategies, Bradford & Barthel

 

10:45 Morning coffee break


11:15 Mindsets for knowledge innovation in the 21st Century

  • Shift from paradigm of scarcity to abundance
  • Implications for organisational mindsets
  • Innovation-driven organisations less as mechanical systems and more as living organisms
  • 'Wiring' creativity and innovation into organisational DNA
  • Knowledge sharing challenges in AI and the Big Data era

Nicolas Gorjestaniformer World Bank Chief Knowledge and Learning Officer

 

CREATING THE RIGHT MINDSET AND CULTURE FOR INNOVATION

12:00 Importance of effective collaborative knowledge spaces (physical and virtual)

Identify the need for collaborative knowledge spaces in your organisation.

  • Why do organisations need collaborative spaces?
  • Examples of good and bad knowledge spaces
  • Findings from a global survey
  • Define success and establish measurement criteria for an effective knowledge space

Paul CorneyManaging Partner, Knowledge et al

 

12:45 Networking lunch

TECHNOLOGY TOOLS: SORTING THE GOOD FROM THE BAD
13:45 Case study from a global, Asia and India MAKE winner: AFCONS Infrastructure

  • Explore the contextual importance of India's infrastructure growth on KM at AFCONS Infrastructure
  • Remote and dispersed projects; a key challenge for KM
  • The AFCONS KM journey: from platform to success through lessons learned
  • The next level for KM at AFCONS

Deepak Gaikwad, Deputy General Manager – QMS and KM, AFCONS Infrastructure, India 

 
14:30 Designing an effective knowledge partnership process

  • Understanding key elements to a successful knowledge partnership
  • Recurrent shortcomings: artless objectives, eclectic functions and selfish organisations
  • Designing for success: guidelines for knowledge partnerships

Olivier Serratauthor, speaker, consultant, researcher, The Chicago School of Professional Psychology


15:15 Afternoon coffee break


WHEN IT'S WORKING AND WHEN IT'S NOT: EXAMPLES FROM THE FIELD
15:45 Shell case study: Embedding knowledge management in a large, diverse organisation

  • Introducing the KM foundation at Shell
  • Challenges: deploying KM across multiple locations with multiple requirements
  • 'Working out loud': the behavioural component
  • What lessons can be learned?

Aw Siew Hoog, Community of Practice Advisor, Shell Projects and Technology


16:25 KM and artificial intelligence: What are the barriers to AI and KM projects?

  • Differing cultures in individual practice areas
  • Resistance to technology and time constraints
  • Measuring returns; incentive structures

Mariette Peters, Partner, Zulrafique

17:15 Chair's closing remarks (Day One)

17:30 Close of Day One


Day Two

09:00 Registration
09:30 Opening remarks from the Chair
Les Hales
Managing Partner, CIO Connect
President, Hong Kong Knowledge Management Society
Chair, British Chamber of Commerce Innovation and Technology Committee


09:45 Introductions and aspirations

  • Underpinning the concept of 'in their shoes'
  • 'What I bring and what I want from the event'

Les Hales
Managing Partner, CIO Connect
President, Hong Kong Knowledge Management Society
Chair, British Chamber of Commerce Innovation and Technology Committee
 

WHAT MODELS CAN BE APPLIED

10:00 KM and innovation: business models and innovation

  • The age of the unthinkable or the age of innovation?
  • Business models you never dreamed of
  • Getting there – the process of innovation
  • What's KM got to do with it?

Eric Chan, Chair, Knowledge Management Development Centre


10:45 Morning coffee break

CASE STUDY
11.15 How can knowledge management and innovation work together

  • Identifying expertise and new sources of knowledge
  • Developing and maintaining channels of interconnectivity
  • Ensuring information relevance, inspiring stakeholder participation

Vincent Ribère, Managing Director, Institute for Knowledge and Innovation, Southeast Asia


12:00 KM: The shift from control to cultivation

  • Conscription versus volunteering
  • Flow rather than artefacts
  • The mix of culture, technology and process
  • Getting management mind shift
  • Measuring the outcomes – what matters at the end of the day?

Rudolf D'SouzaFounder and Chief, In-Know-Win Consulting


12:40 Networking lunch break
 

13:40 Huawei: Supply chain case study

  • Design and implementing the knowledge management solution, basing on the strategy implementation
  • Applying AI technology in the KM system
  • Providing customised knowledge service solutions according to business activity characteristics

Gui Huimei, Knowledge Management Manager in SCM, Huawei


WHAT SKILLS WILL KNOWLEDGE PROFESSIONALS NEED BY 2020?

14:20 KM competency skills. What will the knowledge manager be like in 2020?

More details on this session coming soon

 

14:50 Afternoon coffee break


CASE STUDY
15:20 Arup: Knowledge management and innovation

  • Driving innovation through knowledge management
  • Using KM to create an environment for innovation
  • Tapping into external knowledge – the innovation ecosystem

Dr RickyTsui, Director of R&D & East Asia Arup University Leader, Arup


16:00 Machine learning: implications for knowledge management in 2017
Three factors accelerating the use of machine learning across a wide range of domains:

  • The broad availability of advanced open source machine learning models and frameworks
  • The collection, storage and processing of huge amounts of data (moving from batch to real-time)
  • The scalability, security and cost-effectiveness of public cloud computing

Adam Swidler, Sales Strategy, Google Cloud


16:40 KM competencies: A day in the life of a knowledge manager in 2020

This interactive session will draw on the emerging themes of the conference and through the use of a timeline looking at a day in the life of a knowledge manager in 2020.

Paul Corney, Managing Partner, Knowledge et al

17:25 Chair's closing remarks
17:30 Close of conference

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