#KMAsia17

15-16 November 2017

The Royal Pacific Hotel & Towers, Kowloon, Hong Kong

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Agenda

Day 1

09.00 Registration and refreshments

09.30 Opening remarks from the Chair

Eric Chan, Chair, Knowledge Management Development Centre

 

09:45 Opening interactive session

Map out your expectations for this conference and develop your learning objectives

Rudolf D'Souza, Founder and CEOIn-Kno-Win Consulting

 

KM AND INNOVATION: A SYMBIOTIC RELATIONSHIP
10:00 AI, augmented/virtual realities and new behavioural horizons

Prepare and adapt for an evolving KM environment using AI and technology

  • Emerging behavioural patterns and how we are integrating them
  • Exploring the virtual and real reality evolutions
  • The evolution of the brain and leveraging our growing knowledge
  • Driving evolution in human behaviour in real steps and in real time

Eric HunterDirector of Knowledge, Innovation & Technology Strategies, Bradford & Barthel

 

10:45 Morning coffee break


11:15 The incredible journey of innovation

  • Smart phones, cloud computing, new digital capabilities
  • A decade of disruption: artificial intelligence, internet of things, robotics
  • How will knowledge management respond to uncertainty and the darker side: cyber risks?
  • What will it take to win in the 21st Century: B2B and B2C companies and governments?

Dave AronGlobal Research Director, Leading Edge Forum

 

CREATING THE RIGHT MINDSET AND CULTURE FOR INNOVATION

12:00 Importance of effective collaborative knowledge spaces (physical and virtual)

Identify the need for collaborative knowledge spaces in your organisation.

  • Why do organisations need collaborative spaces?
  • Examples of good and bad knowledge spaces
  • Findings from a global survey
  • Define success and establish measurement criteria for an effective knowledge space

Paul CorneyManaging Partner, Knowledge et al

 

12:45 Networking lunch

 

TECHNOLOGY TOOLS: SORTING THE GOOD FROM THE BAD
13:45 Case study from a global, Asia and India MAKE winner: AFCONS Infrastructure

  • Explore the contextual importance of India's infrastructure growth on KM at AFCONS Infrastructure
  • Remote and dispersed projects; a key challenge for KM
  • The AFCONS KM journey: from platform to success through lessons learned
  • The next level for KM at AFCONS

Deepak Gaikwad, Deputy General Manager – QMS and KM, AFCONS Infrastructure, India 

 
14:30 Building up a knowledge school as a learning organisation

  • What are the knowledge skills needed?
  • Embedding systems for collecting and exchanging knowledge and learning
  • Knowledge building for professional growth

Dr Alex ChuHead of CollegeCCC Heep Woh College


15:15 Afternoon coffee break


WHEN IT'S WORKING AND WHEN IT'S NOT: EXAMPLES FROM THE FIELD
15:45 Shell case study: Embedding knowledge management in a large, diverse organisation

  • Introducing the KM foundation at Shell
  • Challenges: deploying KM across multiple locations with multiple requirements
  • 'Working out loud': the behavioural component
  • What lessons can be learned?

Aw Siew Hoong, Community of Practice Advisor, Shell Projects and Technology


16:25 Is AI the new KM?

  • Differing cultures in individual practice areas
  • Resistance to technology and time constraints
  • Measuring returns; incentive structures

Mariette Peters-Goh, Advocate & Solicitor, High Court of Malaya

17:15 Chair's closing remarks (Day One)

17:30 Close of Day One


Day Two

09:00 Registration and refreshments


09:30 Opening remarks from the Chair
Les Hales
Managing Partner, CIO Connect
President, Hong Kong Knowledge Management Society
Chair, British Chamber of Commerce Innovation and Technology Committee


09:45 Introductions and aspirations

  • Identify your objectives for the day ahead
  • Take a new approach to your KM strategy and learn from your peers today
  • What are the organisational benefits of KM?
  • Connection before content

Les Hales
Managing Partner, CIO Connect
President, Hong Kong Knowledge Management Society
Chair, British Chamber of Commerce Innovation and Technology Committee
 

WHAT MODELS CAN BE APPLIED

10:00 KM and innovation: business models and innovation

  • The age of the unthinkable or the age of innovation?
  • Business models you never dreamed of
  • Getting there – the process of innovation
  • What's KM got to do with it?

Eric Chan, Chair, Knowledge Management Development Centre


10:45 Morning coffee break

CASE STUDY
11.15 How can knowledge management and innovation work together

  • Identifying expertise and new sources of knowledge
  • Developing and maintaining channels of interconnectivity
  • Ensuring information relevance, inspiring stakeholder participation

Vincent Ribère, Managing Director, Institute for Knowledge and Innovation, Southeast Asia


12:00 KM: The shift from control to cultivation

  • Conscription versus volunteering
  • The mix of culture, technology and process
  • Evolving management mindsets
  • Measuring the outcomes – what matters at the end of the day?

Rudolf D'SouzaFounder and Chief, In-Know-Win Consulting


12:45 Networking lunch break
 

13:40 Make your neighbourhood a better place

  • How KM can help safe city implementation 
  • The business challenge of safe city
  • The KM solution
  • The KM result

Xin Li, KM Practitioner, Huawei


CASE STUDY

14:20 Arup: Knowledge management and innovation

  • Driving innovation through knowledge management
  • Using KM to create an environment for innovation
  • Tapping into an external knowledge – the innovation ecosystem

Dr Ricky Tsui, Director of R&D East Asia Arup University Leader, Arup

 

15:00 Afternoon coffee break

 

WHAT SKILLS WILL KNOWLEDGE PROFESSIONALS NEED BY 2020?

15:30 Designing an effective knowledge partnership process

  • Understanding key elements to a successful knowledge partnership
  • Recurrent shortcomings: artless objectives, eclectic functions and selfish organisations
  • Designing for success: guidelines for knowledge partnerships

Olivier Serratauthor, speaker, consultant, researcherThe Chicago School of Professional Psychology


16:15 KM competencies: A day in the life of a knowledge manager in 2020

This highly interactive practical session will use a timeline technique to draw on the emerging themes of the conference. Paul will look at the skills likely to be required of a Knowledge & Information Manager in 2020. He will then invite delegates to imagine the life of a knowledge manager in 2020.

Paul Corney, Managing Partner, Knowledge et al


17:15 Chair's closing comments


17:30 Close of conference

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